FAQ
Frequently Asked Questions
Got questions? We’ve got answers. Find all the information you need about our emergency plans, services, and coverage. If you still have doubts, don’t hesitate to reach out—we’re here to help!
What is Pet Health Plans?
We offer a monthly subscription plan that gives your pet access to emergency care, plus big discounts on other veterinary services. Simple, transparent, and stress-free.
When does the coverage start?
Right away! Your pet is protected from the moment you sign up. No waiting periods.
What if my pet has a pre-existing condition?
No problem at all. We accept pets regardless of their medical history—every furry friend deserves quality care.
Is there an age limit for my pet?
None! Whether your pet is a playful pup or a wise old companion, they’re welcome. Age is never a barrier to care.
What does the plan include?
Each plan includes free emergency care and discounts on things like lab tests, surgeries, dental treatments, and more. Choose the plan that fits your pet’s needs and lifestyle.
Where can I use the plan?
At trusted partner veterinary clinics across Miami. Contact us and we’ll help you find the closest one.
Can I cancel my plan anytime?
Yes! You can cancel whenever you like—no fees, no hassle.
How do I pay for my plan?
We accept credit cards, debit cards, and secure online payments. Easy and safe.
Do you have customer service?
Absolutely. You can call us at (305) 964-8683, email info@pethealthplans.com, or chat with us directly on our website.
